We believe 2XU produces the most advanced sports compression on the planet. It will deliver more power, reduce injuries and retain its performance properties far longer than any other. If you are not 100% satisfied with the product’s performance, return it for a replacement item or full refund. The Performance Guarantee applies only to products purchased from an authorized 2XU retail partner.
How to return your product:
Do not return your product to the store where you bought it. At 2XU, if there is something that our customers are not satisfied with, we want to hear about it directly. All you need to do is complete the performance guarantee return authorization form. You’re responsible for the cost of shipping the product back. Please use a method of shipping that will allow you to track your package, as we can’t be responsible for lost packages.
Once we receive the item, we will replace the item with a new product. If the returned item is no longer available, we will send you the latest item that is of equal value in style and price. Please allow 4-6 weeks for us to process your request and ship your new item out. Thanks and we look forward to continuing to be a part of your training and athletic life.
Terms & Conditions
Performance Guarantee is separate of the quality guarantee for one year on defects or workmanship. Performance guarantee is only valid on COMPRESSION products and those items that are purchased through an authorized 2XU retail partner. The Performance Guarantee is not available for products purchased from unauthorized sellers, including unauthorized Internet sites. Must provide proof of purchase (store receipt) from an authorized retail partner for full refund. All other returns without proof of purchase, will be issued credit on 2XU.com based on the latest sale price of item returned.
Email us at firstname.lastname@example.org or call us 7AM – 5 PM (PST) at 760-603-9700.