2XU performance product carries a promise of quality,and we stand behind our materials and manufacturing. We commit to repair or replace any item that fails within our warranty period and term.

In order to back up your warranty please register within 7 days of purchase by sending us your name and contact details, along with the style of product, place and date of purchase through to warranty@2xu.com.au

Clothing and Accessory Warranty – 12 months

your 2XU clothing and accessories are supported with a warranty on both manufacture and materials for one year from date of purchase.

2XU will choose to replace or repair any defects that occur within normal wear and tear circumstances. This covers the failure of any seams, moldings, trims, or fabrics.

2XU retain the right to define normal wear and tear circumstances, but as a guideline this requires the customer to follow wash instructions and take all reasonable precautions to maintain the garment. Exposure to elements such as extreme heat, prolonged bacteria and chlorine exposure, and other harsh or abrasive substances can accelerate product degradation and void warranty. 2XU will not repair or replace items that have clear physical stress such as rips and split seems, or where there is clear evidence of inadequate care or treatment.

Product that is covered by repair or warranty maybe exchanged in either the retail place of purchase, or through courier or post to 2XU Pty Ltd in Melbourne Australia (see contact details for physical address and PO Box). 2XU will return warranty repair or replacement by the same speed of delivery – couriered items will be couriered back, posted items returned by post.

Wetsuit Warranty – 24 months

Your 2XU performance swimming wetsuit is supported with a warranty on both manufacture and materials for two years from date of purchase.

2XU will choose to replace or repair any defects that occur within normal wear and tear circumstances. This covers the failure of any seams, moldings, trims, or fabrics.

2XU retain the right to define normal wear and tear circumstances, but as a guideline this requires the customer to follow wetsuit care instructions on the original swingtag, and take all reasonable precautions to maintain the garment. Exposure to elements such as extreme heat and direct sunshine, prolonged bacteria and chlorine exposure, and other harsh or abrasive substances can accelerate product degradation and void warranty. Materials such as fingernails and other sharp objects may tear and rip the high performance neoprene in your 2XU wetsuit. 2XU will not repair or replace items that have clear physical stress such as rips and split seems, or where there is clear evidence of inadequate care or treatment.

product that is covered by repair or warranty maybe exchanged in either the retail place of purchase, or through courier or post to 2XU Pty Ltd in Melbourne Australia (click here for physical address and PO Box) – couriered items will be couriered back, posted items returned by post.

If you are still unsure of your warranty rights or have any questions relating to 2XU product warranty, lease contact us at warranty@2xu.com.au